lv66 App Privacy Policy

Understand on this page how long data is kept when using lv66 App, how data protection, cookies and user rights work, which is also clear

Whether from Dhaka or another city in Bangladesh, data retention rules are straightforward; records related to transactions with bKash, Nagad and Rocket are kept only for the required time

Data retention

Many first want to know what happens to data if an account is closed; lv66 App retention policy keeps only necessary information, not anything unnecessary

Data type	How long is kept	Why kept
Account profile	Until account is active	Log in and settings
Transaction records	Up to 7 years	For account reconciliation and support
Cookie data	Session or 12 months	Remember preferences
Device information	Up to 18 months	For security and error detection
Support chat	Up to 24 months	Keep history of old questions
Legal documents	According to applicable law	Comply with Bangladesh rules

Retention means not keeping things unnecessarily; when no longer needed, much data is automatically deleted or anonymized

How account data is stored in lv66 App

If a new user signs up, name, phone number and device information are required, the same as for Dhaka users, also applicable to users in Chittagong or Sylhet

This data is used to keep the account active, detect incorrect logins and provide faster support to you lv66 Register The information you provide on the page is used only for account purposes

Sign-in verification is done with the phone number
Passwords are never stored in plaintext
When the profile changes, a new version is recorded
Security notes are updated when replacing an old device

If you want lv66 Help Page From here you can also view account-related questions, so you don't have to repeat the same information

Transaction records and fund information

If someone adds funds to the account using bKash, Nagad or Rocket, those records are kept for a few days; this is only for verification and security, not for anything else

Many people in Bangladesh use mobile wallets, so keeping records clean is important if any wrong entry is seen, and the support team can quickly reconcile it

Transaction time, date and status are kept
bKash, Nagad, Rocket IDs are partially stored
If no suspicious match is found, the old entry remains separate
Old history can be shown for fund-related questions

lv66 Payment Page Reading will show you how information is used and by which method

Cookies and usage data

Cookies are small files, but in the lv66 App they help keep you logged in, remember language preferences and speed up page loading

Usage data shows which pages you opened, which device you used, and what kinds of errors you saw; this helps identify which parts in Dhaka and other cities are slow

Session cookies prevent repeated logins
Performance data helps detect bugs
Cookie preferences can be controlled in the browser
Analytics data is not linked to personal profiles

What happens if the account is closed

If someone stops using lv66 App, not all data is deleted at once; for legal, security or account reasons, it remains for a specified period

Remaining personal data is kept with limited access or deleted if requested Contact Page From here you can send data-related requests

Active account data is separated first
Legal copies are kept for a specified period
Marketing preferences can be turned off immediately.
Restricted documents can be viewed only by a

Your rights and contact

You have the right to view, correct, and delete your data. Users in Bangladesh may also receive help in the local language if they want.

If you think any information is incorrect, then lv66 help or Contact Use the page for general requests; responses are provided within 13 business days.